Customer Support

To schedule a field service visit by a ROSS technician, please contact us to arrange travel with the plant of manufacture. All ROSS service visits are performed by technicians from the original ROSS plant of manufacture.

Each ROSS product is provided with a complete installation, operation & maintenance manual. If you lost your copy, a new manual specific to your machine can purchased. All manuals include secondary vendor literature.

Spare Parts Request

ROSS provides complete customer support before, during and after sale. Our aftermarket services include complete spare parts inventories, preventative maintenance recommendations, field service, and equipment restoration.
Frequently Asked Questions

Have questions on how ROSS operates, what our specialities are, or who to get in touch with on your next mixer purchase? Get your answers here.
Equipment Restoration

An increasingly popular program, ROSS offers restoration for equipment as old as 60 years of age. Whether for simple repair or complete refurbishment, our plants can evaluate your ROSS Mixer on site.